CONSULTING
When companies transition from a tracking focused methodology to a proactive relationship focused methodology they often need to retool, restructure and retrain employees.
Avature’s consultants work closely with our clients to advise and support their move toward higher performance sales and recruiting. We assist in the formulation and implementation of strategies designed to: improve global performance, increase transparency and predictability, reduce costs, and reduce business risk.
Our process models are designed to take advantage of our Web 2.0 CRM architecture and our highly scalable approach to building relationships via social web sites, yet strive to deliver maximum impact through careful and practical implementation of industry-leading practices.
CRM Methodology & Organizational Structure
Alignment is the process of tying your recruiting strategy into the overall strategy of your organization. We review the company’s business objectives and assess the demand these objectives place on recruiting. Key dependencies between organizational structure and bottom line performance are revealed using an analytically-rigorous methodology. We ask question such as: do you have the right DNA inside your recruiting department and have you placed the right incentives in front of your teams?
The output is a set of detailed profiles for key performers, roles and responsibilities, group structures and team and individual performance metrics. Clients typically use the output from the organization phase to work with executives to re-define their overall service model; introduce “sales oriented” best practices to recruiting teams, introduce new marketing methods, and define campaign oriented approaches to major recruiting initiatives.
Recruiting Process Design
Within the framework of the sales/marketing oriented recruiting organization, we focus on discovering the detailed processes that deliver competitive advantage. For practitioners, we develop easy to follow process flows, explore various Web 2.0 tools and how they can be incorporated into recruiting processes to enhance, not detract from, organizational productivity.
- Sales Models for Recruiting Organizations
- Recruiting Process Model Development
- Shared Services Talent Sourcing Models
The output is a set of detailed practices and procedures, process diagrams, and tools that together comprise your complete service delivery model, from applicant experience to hiring manager engagement.
Change Management: Accommodating Web 2.0 Culture
Change management focuses on how to manage the complex organizational and workforce transitions needed to take full advantage of the Web 2.0 phenomenon. Our consultants coordinate and facilitate the discovery of current practices and design a road map for change to the desired future state. Particular emphasis is placed on communicating change inside your organization and adopting agreed-upon practices through education and training. Blogs, wikis, Forums, public domain Social Web Sites, and intranet social web sites are all explored and analyzed in the context of how they can help your organization’s cultural transition.
The output of this phase of an engagement is detailed policy, communication and training plans.
Enterprise 2.0 Road Map
Finding the right role for technology as an enabler of individual and group performance is always challenging. Specifically if, while defining the organizational structure and the detailed processes, we embark on the critical tasks needed to leverage technology for scale and efficiency. Progressive minds are looking to translate Web 2.0 principals of dynamic social networks into purpose-driven business systems. This requires a deep understanding of Web 2.0, and an understanding of how to expand the networks functionality by introducing bottoms-up business process design and high value collaboration.
With Enterprise 2.0, companies can unlock the collective intelligence of their work force - improving the experience of professional recruiters, hiring managers, and job seekers.
The output of this phase of an engagement is a long-term detailed Enterprise 2.0 technology road map that emphasizes the social aspects of software as it applies to Talent Acquisition and Talent Management.
Web 2.0 Dashboards & Metrics
Here we look at the data output of designed processes and how that data should be presented to individuals in various roles from individual recruiter to C-level executive. We do this with an eye to the organizational shift toward proactive sales & marketing oriented recruiting methods. Because we recognize the value of good data presented well – and the impact this data can have on subsequent activity - we develop unique data views for all the participants in the recruiting process. And our Web 2.0 Dashboards make a clear distinction between “confirmational” data and “actionable” data for each viewer. The output of this phase ranges from the development of Score Cards and Key Performance Indicators to complete data warehouse design and implementation, analytic processing tool development, and data visualization.
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03 Feb 2012 Avature Welcomes New Sales Team Member
25 Jan 2012 Avature EMEA sales team expansion
24 Oct 2011 NEW Simplified Chinese Language Skin
